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PROBLEN | REASONS | METHORD |
Motor can not start | Thermal protector | If the motor is over heat,it doesn’t operate.Then wait till get cold(20-30 minutes) |
Faulty cord connection | Insert the plug correctly | |
Cord disconnection | Replace the cord | |
Power supply voltages too low | Confirm the power supply company | |
Trouble in motor | Repair or replace the motor | |
Motor running but does not pump | Water level of wells is lower than standard level | Check the water level of the well |
Air drawn into suction pipe | Check the pipes connection make sure then join perfectly | |
Air drawn from mechanical seal | Replace the mechanical seal | |
Thermal protector for motor works too often | The power supply voltage is too low or too high | Confirm the power supply company |
Impeller connected with another part | Repair the capacitor | |
Short or open circuit of the capacitor | Replace the capacitor | |
Water does not flow | Air drawn into suction pipe | Repair the pipe connection and repair the defects |
Pump operated even no water being used | Water leak at piping or pump | Repair piping pump parts and faucets etc. |
Air drawn trough mechanical seal | Repair mechanical seal | |
Check valve does not close perfectly | Clean the check valve | |
PROBLEM | CAUSE | SOLUTION |
Pump could not stat |
-No power -Impeller stuck |
-Check connection and voltage values -Follow maintenance instruction |
Motor turns without pumping water |
-Clogged filter -Excessive inlet height -Air in |
-Clean filter -Move pump close to water inlet level -Check inlet pipe if it is air tight -Make sure foot valve is immersed by at least 50cm -Pump needs to be primed again |
Insufficient flow rate |
-Inlet height at limit -Filter partially clogged -Impeller blocked |
-Check inlet height -Clean foot valve,if necessary the whole inlet pipe -Disassemble pump and carefully clean pump body and impeller |
Tripped motor overload cutout |
-Over headed motor -Impeller stuck |
-Check voltage and ventilation -Release impeller -Follow maintenance instruction |
INCIDENTS CAISES REMEDIES | CAUSES | REMEDIES |
Pump could not start |
-No mains supply -Floater does not switch |
-Check mains supply -Bring floater in a higher |
Not flow | -Inlet sieve is clogged | -Clean inlet sieve water jet |
Pump does not switch off | -Floater can not sink down | -Place pump properly on shaft |
Insufficient flow |
-Inlet sieve clogged -reduced pumping capacity |
-Clean inlet sieve -Clean pump and replace |
Pump switches of after short operating period |
Thermal cut out stops pumps due to dirty water -Water too hot |
-Remove mains plug, -Clean pump and shaft |
PROBLEMS | POSSIBLE CAUSE | SOLUTION |
Difficult start |
1. Two-phase operation:wire disconnection or switch starting device disconnection 2. Voltage too low 3. Bearing stuck 4. Protection switch off phase or trip coil burnout 5. Stator and rotor slightly corroded |
1. Repair the line 2. Adjust the voltage 3. Repair or replace bearing 4. Clean away the impurity 5. Change the switch or trip coil 6. Disassemble the pump casing and pull the nut in the positive direction |
No water,intermittent water or less water |
1. Submerged depth of the pump is too shallow,air may be sucked 2. Water filter plugging 3. Electric pump reversed 4. The water pipe is seriously leaking or the impeller is stuck 5. Motor did not start 6. Water inlet seal ring wear leakage 7. The actual use of head is too high 8. Rotor broken |
1. Adjust the pump to 0.5bellow the dynamic water level 2. Clean the filter net 3. Change the joints 4. Replace the pipe or clear the blockage 5. Identify the cause and repair 6. Replace the water section 7. Re-select pump with appropriate head 8. Replace the rotor |
Protection switch on and off frequently |
1. Electric pump overload 2. Protection switch setting current value is too small 3. Three-phase voltage imbalance 4. Trip coil burned |
1. According to the current large to identify the cause,then repair 2. Adjust the setting current properly or change the switch 3. Adjust the power supply voltage 4. Replace trip coil |
Current instability or overload |
1. Actual use head too low,and flow is too big 2. Water level drops,intermittent water 3. Bearing wear,stator and rotor friction 4. Shaft bending,or upper and end cover is not concentric |
1. Adjust the valve to control the flow 2. Adjust the pump to0.5m below the dynamic water level 3. Replace the bearing 4. Straighten or repair |
Insulation resistance of motor winding to ground is lower |
1. Cable broken or plug loose 2. 2,Joint seal is damaged 3. Electromagnetic wire insulation dropped or damaged |
1. Change cable and plug 2. Change the joint seal 3. Change the wining |
Intense vibration |
1. Motor rotor,pump rotation unbalanced 2. Bearing wear 3. Shaft bending 4. Fastening bolts loose 5. Run without water(refer to QS pump) |
1.Adjust balance 1. Change bearing 2. Straighten 3. Tighten the bolts 4. Fill water from the outlet |
Winding of motor burned |
1. The protection of the device failure,or setting the current value is too large,and the use of current is too large 2. Phase missing rotation 3. The motor is trapped in the sand |
1.Repair protection equipment 2.Maintenance lines and related 3.Adjust the position of the electric pump |
PROBLEM | POSSIBLE CAUSE | SOLUTION |
Starting difficult |
1. Power supply voltage is too low 2. The impeller is stuck 3. The stator winding is broken 4. The capacitors broken 5. Three-phase pumps may be in phase lack 6. The cable voltage drop is oversize |
1. Adjusting the supply voltage to 85%-115% range of the rating 2. Fixing the stuck parts 3. Fixing(consulting service provider or a qualified technician) 4. Changing the capacitors(consulting service provider or a qualified technician) 5. Inspecting the switch outlet plugs and so on 6. Choosing the appropriate cable |
Water quantity is little |
1. The total height is too high 2. The filter screen flushing port is block 3. The impeller is badly worn 4. The depth under water is too shallow;and there may be air in the pump 5. Three-phase pump impeller maybe in rollback |
1. Lowering the height 2. Cleaning the sundries around filter screen 3. Replacing impeller 4. Adjusting the depth water 5. Exchange any two phases of the three-phase power |
Suddenly stopping |
1. The switch is disconnect or the fuse is burned-put 2. Impeller is stuck 3. The stator winding is burning-put |
1. Checking whether the switch is disconnect or replacing the fuse 2. Cutting off power supply and clearing the sundries 3.Fixing(consulting service provider or a qualified technician) |
PROBLEM | POSSIBLE CAUSE | REMEDY |
Start or run big power or trip |
1. No power or absent phase 2. Wire too long and thin. Quick falling pressure or voltage 3. Contract set break or hot relay trip(red light on). 4. Power wire as EM wire wire bead or loose or absent phase 5. Electrical machinery break 6. Something is in the impeller of the pump |
1. Check power rule out the absent phase 2. Offer big cable and high voltage. 3. Check or change contract set after the hot relay cooler. Remove with hand. 4. Check the wire and connect it 5. Fix electrical machinery or change it. 6. Clear dirty things. . |
No water or flow Power big or small |
1. Reverse. 2. High lift than the fact. 3. The mouth is blocked up no water. 4. Pipe block up or break. 5. Impeller wear and tear. 6. Connect-bearing set broken or loose 7. No-back valve choke. |
1.Change power or the joint of the cable two-phase. 2. Readjust the lift 3. Clear block things. 4. Clear block things. Fix the break. 5. Change the impeller. 6.Change connect-bearing set. 7. Change no-back valve. |
Flow big or small Sometimes (right power) |
1. Big flow, no enough water. 2. Pump is not put down enough. No enough water. 3. Water level is too low to reach the pump mouth. |
1. Change the right flow pump. 2. Put the pump down enough. 3. Limit flow or readjust the depth of the pump. . |
Automatic gear shift is in order but hand gearshift is not |
1.Automatic water level electrode bad tough or break. Ground-wire is wrong or bad-tough 2. Automatic electrode break |
1. Check water level electrode change wire. 2. Fix or change control-case |
Start but too often |
1. Well, tower's electrode's wire break or loose. 2. The distance between up and down water level electrode is near. 3. Install opposite the up and down water level electrode. |
1. Check and fix. 2. Make the distance long. 3. Readjust the electrode wire |
Hot relay in order but tip when it touch |
1. Power absent-phase(near the control case) 2. The EM wire bad touch or break |
1. Check and rule out absent phase. 2. Check and fix the cable. |
Pump work in order but no voltage and pilot lamp show |
1. Voltmeter's wire bad touch or break. 2. Pilot lamp's wire bad touch or break |
1. Check and tight the joint or change the voltmeter. 2. Check and fix or change. |
PROBLEM | POSSIBLE CAUSE | SOLUTION |
Motor don’ t rotate |
Power supply | Check fuse and electric connection |
The pump don’t rotate | Dismantle the vent screw,rotate the rotor with the screwdriver | |
The impeller block | Eliminate the impurity | |
The voltage is too low | Adjust the voltage | |
The capacitor is broken | Change the capacitor | |
Motor rotates normally,the pump can’t pump water | The water level is lower than the normal level | Check the level and heighten the water level |
Air come in the pipe | Repair pipe(prevent air come in) | |
The impeller inlet port has impurity | Eliminate the impurity from the impeller | |
Automatic device can’t work | There is impurity in the automatic switch or rust jam | Dismantle and clean it |
There is hole in the pipe | Repair the pipe | |
The pressure in the pump inlet port is too low | Install the pump near the water source | |
The automatic parts react too slow | Fix a check valve on the inlet port | |
Pump or the pipe leak | Repair the pump or the pipe | |
There is noise when the pump working | There is air in the pump or the pipe | Open the faucet and let the pump working several minutes and deflating |
Air vent in the system | Increase system pressure within permissible limits | |
Check the automatic switch | Reduce the pump speed if it is necessary |
PROBLEM | POSSIBLE CAUSE | SOLUTION |
Motor don’ t rotate |
Power supply | Check fuse and electric connection |
The pump don’t rotate | Dismantle the vent screw,rotate the rotor with the screwdriver | |
The impeller block | Eliminate the impurity | |
The voltage is too low | Adjust the voltage | |
The capacitor is broken | Change the capacitor | |
Motor rotates normally,the pump can’t pump water | The water level is lower than the normal level | Check the level and heighten the water level |
Air come in the pipe | Repair pipe(prevent air come in) | |
The impeller inlet port has impurity | Eliminate the impurity from the impeller | |
Automatic device can’t work | There is impurity in the automatic switch or rust jam | Dismantle and clean it |
There is hole in the pipe | Repair the pipe | |
The pressure in the pump inlet port is too low | Install the pump near the water source | |
The automatic parts react too slow | Fix a check valve on the inlet port | |
Pump or the pipe leak | Repair the pump or the pipe | |
There is noise when the pump working | There is air in the pump or the pipe | Open the faucet and let the pump working several minutes and deflating |
Air vent in the system | Increase system pressure within permissible limits | |
Check the automatic switch | Reduce the pump speed if it is necessary |
PROBLEM | POSSIBLE CAUSE | REMEDY |
Start or run big power or trip |
1. No power or absent phase 2. Wire too long and thin. Quick falling pressure or voltage 3. Contract set break or hot relay trip(red light on). 4. Power wire as EM wire wire bead or loose or absent phase 5. Electrical machinery break 6. Something is in the impeller of the pump |
1. Check power rule out the absent phase 2. Offer big cable and high voltage. 3. Check or change contract set after the hot relay cooler. Remove with hand. 4. Check the wire and connect it 5. Fix electrical machinery or change it. 6. Clear dirty things. . |
No water or flow Power big or small |
1. Reverse. 2. High lift than the fact. 3. The mouth is blocked up no water. 4. Pipe block up or break. 5. Impeller wear and tear. 6. Connect-bearing set broken or loose 7. No-back valve choke. |
1.Change power or the joint of the cable two-phase. 2. Readjust the lift 3. Clear block things. 4. Clear block things. Fix the break. 5. Change the impeller. 6.Change connect-bearing set. 7. Change no-back valve. |
Flow big or small Sometimes (right power) |
1. Big flow, no enough water. 2. Pump is not put down enough. No enough water. 3. Water level is too low to reach the pump mouth. |
1. Change the right flow pump. 2. Put the pump down enough. 3. Limit flow or readjust the depth of the pump. . |
Automatic gear shift is in order but hand gearshift is not |
1.Automatic water level electrode bad tough or break. Ground-wire is wrong or bad-tough 2. Automatic electrode break |
1. Check water level electrode change wire. 2. Fix or change control-case |
Start but too often |
1. Well, tower's electrode's wire break or loose. 2. The distance between up and down water level electrode is near. 3. Install opposite the up and down water level electrode. |
1. Check and fix. 2. Make the distance long. 3. Readjust the electrode wire |
Hot relay in order but tip when it touch |
1. Power absent-phase(near the control case) 2. The EM wire bad touch or break |
1. Check and rule out absent phase. 2. Check and fix the cable. |
Pump work in order but no voltage and pilot lamp show |
1. Voltmeter's wire bad touch or break. 2. Pilot lamp's wire bad touch or break |
1. Check and tight the joint or change the voltmeter. 2. Check and fix or change. |
PROBLEM | POSSIBLE CAUSE | SOLUTION |
Starting difficult |
1. Power supply voltage is too low 2. The impeller is stuck 3. The stator winding is broken 4. The capacitors broken 5. Three-phase pumps may be in phase lack 6. The cable voltage drop is oversize |
1. Adjusting the supply voltage to 85%-115% range of the rating 2. Fixing the stuck parts 3. Fixing(consulting service provider or a qualified technician) 4. Changing the capacitors(consulting service provider or a qualified technician) 5. Inspecting the switch outlet plugs and so on 6. Choosing the appropriate cable |
Water quantity is little |
1. The total height is too high 2. The filter screen flushing port is block 3. The impeller is badly worn 4. The depth under water is too shallow;and there may be air in the pump 5. Three-phase pump impeller maybe in rollback |
1. Lowering the height 2. Cleaning the sundries around filter screen 3. Replacing impeller 4. Adjusting the depth water 5. Exchange any two phases of the three-phase power |
Suddenly stopping |
1. The switch is disconnect or the fuse is burned-put 2. Impeller is stuck 3. The stator winding is burning-put |
1. Checking whether the switch is disconnect or replacing the fuse 2. Cutting off power supply and clearing the sundries 3.Fixing(consulting service provider or a qualified technician) |
PROBLEMS | POSSIBLE CAUSE | SOLUTION |
Difficult start |
1. Two-phase operation:wire disconnection or switch starting device disconnection 2. Voltage too low 3. Bearing stuck 4. Protection switch off phase or trip coil burnout 5. Stator and rotor slightly corroded |
1. Repair the line 2. Adjust the voltage 3. Repair or replace bearing 4. Clean away the impurity 5. Change the switch or trip coil 6. Disassemble the pump casing and pull the nut in the positive direction |
No water,intermittent water or less water |
1. Submerged depth of the pump is too shallow,air may be sucked 2. Water filter plugging 3. Electric pump reversed 4. The water pipe is seriously leaking or the impeller is stuck 5. Motor did not start 6. Water inlet seal ring wear leakage 7. The actual use of head is too high 8. Rotor broken |
1. Adjust the pump to 0.5bellow the dynamic water level 2. Clean the filter net 3. Change the joints 4. Replace the pipe or clear the blockage 5. Identify the cause and repair 6. Replace the water section 7. Re-select pump with appropriate head 8. Replace the rotor |
Protection switch on and off frequently |
1. Electric pump overload 2. Protection switch setting current value is too small 3. Three-phase voltage imbalance 4. Trip coil burned |
1. According to the current large to identify the cause,then repair 2. Adjust the setting current properly or change the switch 3. Adjust the power supply voltage 4. Replace trip coil |
Current instability or overload |
1. Actual use head too low,and flow is too big 2. Water level drops,intermittent water 3. Bearing wear,stator and rotor friction 4. Shaft bending,or upper and end cover is not concentric |
1. Adjust the valve to control the flow 2. Adjust the pump to0.5m below the dynamic water level 3. Replace the bearing 4. Straighten or repair |
Insulation resistance of motor winding to ground is lower |
1. Cable broken or plug loose 2. 2,Joint seal is damaged 3. Electromagnetic wire insulation dropped or damaged |
1. Change cable and plug 2. Change the joint seal 3. Change the wining |
Intense vibration |
1. Motor rotor,pump rotation unbalanced 2. Bearing wear 3. Shaft bending 4. Fastening bolts loose 5. Run without water(refer to QS pump) |
1.Adjust balance 1. Change bearing 2. Straighten 3. Tighten the bolts 4. Fill water from the outlet |
Winding of motor burned |
1. The protection of the device failure,or setting the current value is too large,and the use of current is too large 2. Phase missing rotation 3. The motor is trapped in the sand |
1.Repair protection equipment 2.Maintenance lines and related 3.Adjust the position of the electric pump |
INCIDENTS CAISES REMEDIES | CAUSES | REMEDIES |
Pump could not start |
-No mains supply -Floater does not switch |
-Check mains supply -Bring floater in a higher |
Not flow | -Inlet sieve is clogged | -Clean inlet sieve water jet |
Pump does not switch off | -Floater can not sink down | -Place pump properly on shaft |
Insufficient flow |
-Inlet sieve clogged -reduced pumping capacity |
-Clean inlet sieve -Clean pump and replace |
Pump switches of after short operating period |
Thermal cut out stops pumps due to dirty water -Water too hot |
-Remove mains plug, -Clean pump and shaft |
PROBLEM | CAUSE | SOLUTION |
Pump could not stat |
-No power -Impeller stuck |
-Check connection and voltage values -Follow maintenance instruction |
Motor turns without pumping water |
-Clogged filter -Excessive inlet height -Air in |
-Clean filter -Move pump close to water inlet level -Check inlet pipe if it is air tight -Make sure foot valve is immersed by at least 50cm -Pump needs to be primed again |
Insufficient flow rate |
-Inlet height at limit -Filter partially clogged -Impeller blocked |
-Check inlet height -Clean foot valve,if necessary the whole inlet pipe -Disassemble pump and carefully clean pump body and impeller |
Tripped motor overload cutout |
-Over headed motor -Impeller stuck |
-Check voltage and ventilation -Release impeller -Follow maintenance instruction |
PROBLEN | REASONS | METHORD |
Motor can not start | Thermal protector | If the motor is over heat,it doesn’t operate.Then wait till get cold(20-30 minutes) |
Faulty cord connection | Insert the plug correctly | |
Cord disconnection | Replace the cord | |
Power supply voltages too low | Confirm the power supply company | |
Trouble in motor | Repair or replace the motor | |
Motor running but does not pump | Water level of wells is lower than standard level | Check the water level of the well |
Air drawn into suction pipe | Check the pipes connection make sure then join perfectly | |
Air drawn from mechanical seal | Replace the mechanical seal | |
Thermal protector for motor works too often | The power supply voltage is too low or too high | Confirm the power supply company |
Impeller connected with another part | Repair the capacitor | |
Short or open circuit of the capacitor | Replace the capacitor | |
Water does not flow | Air drawn into suction pipe | Repair the pipe connection and repair the defects |
Pump operated even no water being used | Water leak at piping or pump | Repair piping pump parts and faucets etc. |
Air drawn trough mechanical seal | Repair mechanical seal | |
Check valve does not close perfectly | Clean the check valve | |